FREQUENTLY ASKED QUESTIONS

Unlock answers to key customer customers about KeyPoint

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How does KeyPoint's key buy back program work?

Simply submit a picture of your used keys to us, and we will provide a fair quote based on their value. If your order exceeds $50 in value, we’ll provide a free shipping label for your convenience.

Can I recycle keys that are damaged or broken?

Yes, we accept keys in various conditions, including damaged or broken ones. Our team will evaluate them and provide a quote based on their potential value.

How long does it take to receive a replacement key from KeyPoint?

The turnaround time depends on the specific key and programming requirements. Our team strives to complete the process efficiently, and we’ll provide an estimated timeframe when you place your order.

Are the replacement keys provided by KeyPoint of high quality?

Absolutely! We take pride in offering high-quality replacement keys that meet industry standards. Our keys are crafted with precision to ensure durability and seamless functionality.

What types of vehicles do you provide key replacements for?

We offer key replacements for a wide range of vehicles, including cars, trucks, motorcycles, and more. Our experienced team is equipped to handle keys for various makes and models.

Can I sell keys to KeyPoint even if I'm not located in Ontario?

Absolutely! We accept key submissions from customers across various locations, not just limited to Ontario. You can conveniently sell your keys to KeyPoint regardless of your location. Simply follow our submission process, and we’ll provide a fair quote for your keys.

Are the key cutting and programming services offered by KeyPoint compatible with all vehicle brands?

Yes, our key cutting and programming services are compatible with most vehicle brands and models. We utilize advanced technology to ensure precise and accurate key duplication.

What payment methods does KeyPoint accept?

We accept various payment methods, including major credit cards, debit cards, and online payment platforms. Payment details will be provided when you place your order.

Can I track the progress of my key replacement order?

Yes, we provide updates and tracking information for key replacement orders. You’ll be informed about the progress of your order, including when it has been shipped.

What sets KeyPoint apart from other key replacement companies?

At KeyPoint, we prioritize customer satisfaction, offering hassle-free services, a commitment to sustainability through key recycling, and a team of experts dedicated to providing top-quality solutions. We strive to deliver exceptional service and value to our customers.

WHAT DOES THE "FOB" IN KEY FOB MEAN?

The word “fob” was likely derived from the German fuppe, meaning “pocket.” Before key fobs were an electronic device, they were another word for decorative keychains throughout the 20th century.